About & Policies — SavvyShop

Quality standards

Every piece is tested past the first wash.

Before anything is listed, we run each fabric through repeated wash cycles, check seam strength under stress and confirm the dye holds without bleeding. Anything that doesn't pass doesn't make it to the storefront.

Fiber-accurate labeling

Composition percentages listed on every product page are verified against mill documentation, not estimated.

Wash-tested construction

Seams, buttons and closures are checked across a minimum of 20 accelerated wash cycles before approval.

True-to-size fit blocks

Size charts are drawn from real body measurements, reviewed each season against customer fit feedback.

Ethical sourcing

Smaller batches, audited workshops.

We work with independent mills and small production workshops rather than high-volume factories. Each partner is visited and reviewed against a written labor and safety checklist before we place a first order, and again annually after.

•Fair-wage confirmation reviewed with each partner workshop annually.
•Limited production runs to reduce leftover deadstock and overproduction.
•Recycled or organic fiber content prioritized where it doesn't compromise durability.
•Packaging shipped in recycled, minimally printed materials.

Policies

Straightforward answers, before you order.

Shipping timelines ▾

Orders are processed within 1–2 business days. Standard shipping typically arrives in 4–7 business days; express options arrive in 1–3 business days. Free standard shipping applies automatically on subtotals over $150.

Returns & exchanges ▾

Unworn items in original condition can be returned within 30 days of delivery for a full refund to the original payment method. Exchanges for a different size or color are processed as soon as the original item is received.

Sizing accuracy ▾

Each product page lists size availability drawn from our current fit block. If you're between sizes, our support team can share specific garment measurements before you order — just ask.

Privacy & data ▾

We collect only the information needed to process orders and respond to support requests. Details are never sold to third parties. You can request account data deletion at any time through customer support.

Order changes & cancellations ▾

Orders can be changed or cancelled free of charge within 2 hours of purchase, before they enter fulfillment. After that window, please use the returns process once the order arrives.